24/7 Emergency Property Maintenance Assistance

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24/7 Emergency Property

Roscon provides real time and prompt assistance to all our members and their tenants, landlords and occupants through our national call centre 1800 767 266. 

 

National call centre

From the moment your clients report an emergency incident with our 24/7 national call centre, Roscon takes command!

Next business day incident reports with colour photos and videos!

Roscon’s next day incident reports are like no other in the industry with colour photos and videos illustrating exactly what occurred, enabling you to simply forward the report to your insurer or committee, saving you time and money.

Identify recurring maintenance issues

Roscon will track service works on buildings, identify recurring maintenance issues and liaise with the Owners Corporation manager to fix the problem and alleviate unnecessary and costly future call outs.

Cutting edge equipment and technology

Roscon is well-appointed with the latest equipment and technology, in some instances we can identify or detect water or electrical problems without cutting into walls, reducing your end claim costs effectively. 

Real advice about your building

Roscon strongly believes in being well prepared to handle any emergency. Using Cloud technology for all our staff to access 24/7. 

 

Service | Quality | Value

Why choose Roscon?

 

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Service

Roscon provides real time and prompt assistance to all our members and their tenants, landlords and occupants through our national call centre 1800 767 266. 

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Quality

Roscon believes in a high quality service where safety is treated with the upmost respect. 

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Value

Roscon has a developed a comprehensive understanding of the high standards required to not only meet but exceed expectations. 

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Qualified & Experienced

All of Roscon's staff and contractors are fully trained in their field of expertise. We are interested in your success. 

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Registered Building Practitioner

Roscon’s policies and procedures are accredited with ISO 9001, Master Builders Association (DB-U 13329) & (CB-U 4272), Australian Institute of Project Management and Strata Community Australia.

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Cutting Edge Technology

Roscon is well-appointed with the latest equipment and technology such as thermal imaging and drones for inspections.

 

24/7 Emergency Property Report Sample